Terms & Conditions

Terms and Conditions

These terms and conditions (the "Terms") set out the basis upon which Ravenscroft will allow you to use and access the "Investor Portal". Please read these Terms carefully before using the Investor Portal available through this website ("the Site"). By clicking on the "Accept" button at the end of these terms, you signify that you agree to be bound by the Terms and undertake to ensure compliance of the Terms by any person to whom you allow Site access. Ravenscroft is a trading name of Ravenscroft Limited (RL) (company number 42906) and Ravenscroft Investment Management Limited (RIML) (company number 49397) both of which have their registered office addresses at P.O. Box 222, The Market Buildings, Fountain Street, St. Peter Port, Guernsey, GY1 4JG.

Ravenscroft Investment Management is a trading name of RIML. RL and RIML are licensed and regulated by the Guernsey Financial Services Commission and RL is a member of both the London Stock Exchange and the Channel Islands Securities Exchange.

Ravenscroft is the registered business name of Ravenscroft Jersey Limited (RJL) (company number 99050) whose registered office address is at P.O. Box 419, 13 Broad Street, St. Helier, Jersey JE4 5QH. RJL is licensed and regulated by the Jersey Financial Services Commission in the conduct of Investment Business and Fund Services Business.

RIML and RJL are wholly owned subsidiaries of RL.

RL, RIML and RJL are collectively referred to as “Ravenscroft” below.


The Investor Portal enables you to access and view details of your portfolio of investments maintained by Ravenscroft. You will not be able to effect any investment transactions (e.g. buy or sell shares) through the Investor Portal. You must have an existing account (the "Account") in order to use the Investor Portal. Ravenscroft must approve your access to the Site. Once you have been approved, Ravenscroft will activate the Investor Portal for your account which will enable you to access your account information on-line. Ravenscroft will endeavour to keep the site available at all times, however there may be instances where this is not possible. We will, of course, look to keep these occurrences to a minimum.

Account Details

Should you enter your password incorrectly and become locked out of the site, you should call your Account Manager at Ravenscroft as soon as possible. If you become aware that another person is using your password without consent, you should report this immediately to Ravenscroft. If such use remains unreported, you are responsible for any loss or damage resulting from the unauthorised use of your password. Ravenscroft has copyright of the pages of this web site and the material and information contained in those pages. Basis of Valuation

Your Portfolio Valuation is valued in the indicated base currency. This may include a combination of holdings and cash in the base currency and foreign currencies. The Valuation section of the report will value all assets in the indicated base currency including cash positions that are not in the base currency. Foreign exchange rates used in the Valuation section are as provided.

Prices are quoted as at the close of business on the valuation date. If the valuation date falls on a non-business day, the prices quoted will be those as at the close of business on the last business day before the valuation date.

UK quoted securities are valued at the mid-market price quoted on the London Stock Exchange or at their net asset value (NAV). Overseas securities are valued at their mid-market price or last traded price on the relevant Stock Exchange as obtained from Interactive Data. Collective Investment Schemes that price on the basis of a bid/offer spread are valued at the middle of the prices prevailing on the valuation date. Collective Investment Schemes that operate on a single price basis are valued at the NAV price prevailing on the valuation date.

Gross Yield and Gross Figures

Yield and income figures are shown on a gross basis. Actual income received may be less if tax or notional tax credits have been deducted before the payment of the income.

Transactions Undertaken During the Period

Disposals and acquisitions since the last valuation date are shown. The gain/loss figure is calculated using the average book cost of the holding after aggregating all acquisitions and disposals. This figure is a guide only and should not be used for taxation purposes.

Cash Transactions

The Cash Transaction Summary section will show the cash positions in the actual currency they are held.

Dividends, interest payments and other benefits received are included up to and including the date of the valuation, whether or not that date falls on a business day.

Detailed Trade Information

Detailed information on all trades entered into during the reporting period is contained within contract notes provided after each transaction.

Risk warning, Disclaimers and Limitations

Information on this site has been obtained from sources which we believe to be reliable and accurate. Whilst all reasonable care has been taken to ensure the facts stated and the opinions given are fair, neither Ravenscroft nor any director, officer or employee shall be in any way responsible for the site contents or any actions taken in reliance on the information given on the site. We are not responsible for the accuracy of information contained within sites provided by third parties, which may have links to or from our pages. Any opinion expressed is based on our judgement at the time of writing and is subject to change without notice.

The content of this website is the property of Ravenscroft or its licensors and is protected by copyright and intellectual property laws.